Project Highlights
Case Study 1
Problem:
A hospital network needed support to define the future direction of a key practice area. There was limited clarity on existing team processes, roles, and required supports.
Solution:
JSA Consulting led a project that involved conducting detailed process mapping through individual and group conversations, as well as document reviews, to identify the steps teams were taking and pinpoint critical gaps. This analysis informed a gap assessment, which led to the design of targeted solutions, including cross-functional process alignment workshops, the development of new policies to clarify roles, and the creation of leadership manuals and training sessions to support consistent implementation.
Impact and Numbers:
The engagement led to improved shift assignments and more effective day-to-day operations that directly supported better patient care outcomes. It also resulted in clearer team alignment, reduced the number of escalations to senior leadership, and improved overall team culture and engagement. Staff reported greater clarity in their roles, and leadership observed smoother coordination across units, allowing for more strategic focus at the executive level.
Client's Feedback:
"Jasjeet has delivered phenomenal results for our organization. Through detailed qualitative reviews and collaborating with over a dozen teams, he has created comprehensive process maps, identified key needs and solutions. He has supported our business teams to launch innovative dashboards for greater transparency and data-driven decision-making, and related policies to support compliance and sustainability.
Executive Director, Health Care Hospital and Clinic Network
Case Study 2
Problem:
The organization was at risk of losing a high-value, high-impact program due to a rapidly shifting funding landscape, unclear internal alignment, and a lack of timely data to demonstrate the program’s success. Leadership needed urgent support to secure the program and identify a sustainable path forward.
Solution:
JSA Consulting rapidly structured a project to stabilize and re-position the program. We developed a clear program strategy, supported funding renewal efforts, and led internal coordination to align leadership around next steps. Through interviews, data synthesis, and community engagement, we captured critical learnings and translated them into compelling reports and executive briefing materials. These materials supported advocacy with funders and decision-makers.
Numbers:
The program was successfully secured and transitioned into a growth phase. Senior leadership used the insights and tools provided to strengthen delivery, clarify resourcing needs, and scale program reach. The effort improved internal decision-making, enhanced credibility with stakeholders, and positioned the program to attract new partnerships and investments.
Client's Feedback:
"Jasjeet was able to quickly understand the problem, identify critical gaps, and devise innovative solutions, including onboarding and mentoring a new team member. His problem-solving and project management expertise stabilized the program’s operations and helped us move into a growth phase.”
Board Chair & Former Mckinsey Partner
Get in Touch
Let’s turn your vision into results!